Where is Atali Ganga located?

We are spread over 3 acres of hillside overlooking the Ganga and surrounded by reserved forest, 30 kms from Rishikesh on the Badrinath road in Uttarakhand.
Click here to see our Location on Google Maps

What exactly does Atali Ganga offer?

We have 22 air-conditioned independent cottages including 3 family units, a café & restaurant, conference room, swimming pool, climbing wall and a high ropes course. We are an ‘activotel’ and offer holidays built around outdoor activities to keep you busy from all day. All our activities are conducted by qualified Activity Officers (AOs)

80% of the property is built on a hillside, and you will have to walk a series of steps to reach your cottage. If your group includes infants, small kids and infirm elders, do request for cottages closer to the Cafe.

Is Atali Ganga for my family or my team?

Atali, Ganga is ideal for families, schools and organizations who want to experience the great Indian outdoors from the comfort of a resort setting. We are built on a hillside and all cottages involve a bit of a climb to reach. But we are sure this will add to your outdoor experience.

We have no TVs in our rooms. But there is one in our lounge for big match days, movie screenings etc. Since we are surrounded by reserved forest, we discourage loud music, and appreciate if you do the same. Unplugged performances are welcome.

What about the Kids?

Kids with a sense of fun and adventure will love being here and we promise they will not want to go back. We offer structured and supervised outdoor activities for kids above 6, including climbing, hiking, kayaking, pool time, birding and astronomy.

We also have tons of indoor games and books for kids of all ages. We do not offer structured activities for kids below 6 and they should be under the supervision of at least one parent at all times given the hilly terrain.

What are the timings of White Water Cafe?

Our White Water Café operates only during regular meal times, not 24X7.
The timings are:
Tea: 7am onwards
Breakfast: 8am to 10am
Lunch: 1pm to 3pm

Tea: 4:30pm to 6pm
Evening Snacks: 7:30pm to 8:30pm
Dinner: 8pm to 10pm

What do I need to carry?

1. Warm Clothing (depending on time of year, see temperature chart below)
2. Wind/rain proof jacket (see rainfall chart)
3. Good strap–on sandals – something which will last the trip. If you have a good pair of sandals, that will suffice. Or, spare sneakers/flip flops will be handy for camp.
4. Socks and Shoes/Sneakers for hiking, biking & High Ropes Challenge
5. Sun Shade/Hat
6. Sunscreen/Sunblock with SPF 70 and above
7. Vaseline/Lip Salve
8. Insect Repellent (July- September)
9. Long trousers / long shirts / T-shirts etc.
10. Quick drying shorts and Dry-Fit T shirts for river activity
11. Swim suit for ladies and trunks for men
12. Sunglasses with eyeglass retainers
13. Ipod for the Ipod docking stations in your room

Note: Though our staff will take your bags to your cottages do try and get duffels, soft tops etc please.

BY ROAD

Delhi to Atali Ganga
Driving Time: 6hrs (with a short-breakfast break)
Note: Try and leave Delhi between 4-5 a.m as driving time increases beyond 6 hours due to morning congestion in towns like Modinagar and Roorkee.

BY AIR

This is fastest and most convenient way of getting here, especially for guests who are not from Delhi and wish to get to Atali Ganga with little fuss. With 4 airlines – Jet Airways, Spicejet, Indigo & Air India flying to Dehradun from Delhi with Connecting flights from all the Major Cities in India reaching us has never been easier. We are 1 hr and 30 mins from the airport.
Note: Pickup from the Dehradun Airport can be arranged by us
Click here to Book Tickets from ClearTrip.com – One of India’s Leading Travel Portal

BY TRAIN

Atali Ganga is 1.5 hours from the closest railhead at Haridwar. The morning Dehradun Shatabdi from Delhi or the overnight Mussoorie Express are both convenient ways of getting here.The Mussorie Express gets you here on time to enjoy a full day after a good night’s sleep on the train.

Price Inclusions

Cottage Rates include 3 meals, (Lunch through b’fast) , evening tea & cookies, pre dinner snacks (2 veg & 1 non-veg), pre dinner soft drinks, 2 activities a day including 1 raft trip during a stay and all applicable taxes.

Price Exclusions

Transport Charges from Rishikesh or Dehradun Airport

Drivers can be accommodated at Rishikesh / Byasi or Kaudiyala, we have no facilities for accommodating drivers at Atali, Ganga. You are welcome to bring maids, standard cottage charges will apply.

What is your Cancellation Policy?

Any cancellation received within 31 days prior to arrival will incur a charge of 50% of the booking value. Any cancellation received within 14 days prior to arrival will incur the full period charge. Failure to arrive at your hotel will be treated as a no-show and no refund will be given. In the event of premature departure, the full extent of the stay as originally booked and confirmed will be charged.

What is your Check-in/Check-out Policy?

Please note check-in time is 12pm, and check-out is 10am. Please plan your activities, and travel to and from Atali accordingly. If you are rafting on your day of departure, you would need to check out before leaving for the trip.
Early Check-In 6 AM / Late Check Out 4pm(depending on availability) : Rs. 4000/cottage & Rs. 7000/family cottage

Privacy Policy

At Atali Ganga we stress the importance of privacy and are committed to earning the trust of our guests by adopting high standards for the protection of personal information.

Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person.

In this policy ‘Atali Ganga’ means Aquaterra Adventures Pvt Ltd. and its affiliated companies, as they may exist from time to time, which include, without limitation, the subsidiaries which carry on business that use the following name: ‘Atali Ganga’. The words ‘we’ and ‘Atali Ganga’ do not include third party websites.

In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification.

It also includes information on guest preferences and usage, when such information is supplied to or recorded by us in the course of transacting business with an individual.

HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION

  1. By making a reservation or by using our website.
  2. By filling up the enquiry form on our website
  3. By providing the information to us by participating in a marketing initiative.
  4. By visiting our website.

Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it.

MAKING A RESERVATION

When making a reservation it is necessary to have information in order to identify you, contact you and to process your booking and requests. This information usually includes your name, address, phone number, e-mail address, credit card number and expiration date. It may also include, if you choose to share that information with us, your preferences regarding the delivery of your service such as type of room, type of bed, and the like. We also offer special discounts from time to time that may have qualifying criteria. Sometimes we offer special offers to, for example, seniors or for children. You may be required to provide personal identification with your date of birth in order to verify this upon check-in.

Your personal information is never shared with any third party organisation or person(s) unless they are involved in delivering the service to you to the extent necessary for them to do so and to process the transaction. We never store any Bank Details you may provide while paying online to confirm your reservation. These details are stored by our Secure Payment Gateway Providers and are encrypted by the latest technologies on their servers.

From time to time, we offer packages or other services that involve third parties. If you are partaking of such a package or service, your personal information will be shared with that third party to the extent necessary to provide that service and process the purchase or request.

We may use the information you provide to send you offers and information about our services and those of select third parties. Your information will not be given to these third parties but rather the offer of the third party will be provided to Atali Ganga which will manage the distribution.

If you do not wish to receive such offers and information you may unsubscribe or opt-out by sending an email to  info@aquaterra.in, using the subject line “Unsubscribe”, so indicating your request with sufficient personal identifiers so we can appropriately act on your request. All our marketing communication of this type will also contain instructions for unsubscribing.

INFORMATION PROVIDED TO US IN COMMUNICATIONS REGARDING SERVICE DELIVERY SUCH AS REVIEWS ON TRIPADVISOR, FACEBOOK OR GOOGLE

Information provided to us in such a fashion will be used solely for the purpose of recording your comments, communicating with you in respect of them, reviewing them with the subject hotel and hotel personnel, for the purposes of recognizing employees for excellence of service delivery and for developing improvements in service delivery.

BY VISITING OUR WEBSITES

We use “cookies” on our websites. Cookies are pieces of information that an Internet site transfers to your hard drive for record-keeping purposes. The use of cookies is an industry standard — you’ll find them almost everywhere on the Internet. We uses cookies to recognize visitors when they return to our sites. Once we know it’s you, we can customize your online visit.

We may also evaluate our content and services and tailor our websites, for visitors, based on other information we collect, such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above.

We use Google Analytics to measure how visitors interact with content on our websites. We also may use Facebook Custom Audiences to ask Facebook to show you ads that are customized based on your interaction with our websites or our Facebook applications and to measure how you interact with those ads. All of these services use cookies and similar technologies, such as web beacons, tags and embedded scripts, to record information about your interaction with our websites. Additional information on how these services use such technologies can be found on Google’s websiteAdobe’s website and Facebook’s website. The Google Analytics security and privacy principles summarize how Google protects information collected through Google Analytics. Facebook’s Data Use Policy describes how Facebook protects information collected through Facebook Custom Audiences.

If you do not wish to have data relating to your visits to our websites collected through Google Analytics, you may opt-out by installing the Google Analytics opt-out browser add-on. You may opt-out of Facebook Custom Audiences by visiting Facebook’s opt-out page.

WHY WE COLLECT PERSONAL INFORMATION
  1. To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
  2. To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better. For example, we may record your preference for type of room.
  3. To develop, enhance, market or provide products and services. For example, we look at our guests’ use of our services so that we can better understand how to improve our services.
  4. To manage and develop our business and operations. For example we analyze guest patterns of usage of our hotels and services to help us manage them efficiently and plan for future growth.
  5. To meet legal and regulatory requirements.
WHEN DO WE DISCLOSE PERSONAL INFORMATION

We disclose personal information only in these limited circumstances:

  1. We may disclose a guest’s personal information to a person who, in the reasonable judgment of Atali Ganga, is seeking the information as an agent of the guest – for example, a travel agent who is booking a reservation on behalf of the guest.
  2. Personal information will be shared with a third party involved in supplying the guest with the services they have purchased to the extent necessary to effect the supply and the processing of the transaction.
  3. Personal information may be shared with a third party retained by Atali Ganga to perform functions on its behalf such as reservations handling, data processing or storage, guest surveys or research.
  4. Personal information may be shared with an agent retained by Atali Ganga to evaluate a customer’s credit worthiness or in order to collect a customer’s account.
  5. Personal information may be shared with a public authority or an agent of public authority if in the reasonable judgment of Atali Ganga it appears that there is an imminent danger to life or property which could be avoided or minimized by disclosure of the information, or which disclosure is compelled by legal authority.

Any such disclosure of a guest’s personal information by Atali Ganga to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed.

PRINCIPLES
  1. We will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.
  2. We will protect your personal information with appropriate security safeguards.
  3. We will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.
  4. We will strive to keep your personal information as accurate and up to date as is necessary for the purposes identified above.
  5. We will honour your request to access your personal information in as timely fashion as is reasonably possible.

You are always free to refuse to provide personal information to us.

You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, by e-mailing us at info@aquaterra.in, using ‘Unsubscribe’ as the subject line, and providing us sufficient personal identifiers so we can act effectively on your request.

However, in either case, this may limit our ability to serve you.

If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact our Privacy Officer at info@aquaterra.in

If you have any enquires, please fill up the form below and we will get in touch with you soon.